Protection of Personal Data
The purpose of this Information on the Protection and Processing of Personal Data (Information) is during the use of the website (Portal) located at https://www.sellintr.com/, which is managed by the Owner Information Technologies Pazarlama and Ticaret Anonim Şirketi (Owner). It is to fulfill the obligation to inform, imposed by Article 10 of the Law No. 6698 on the Protection of Personal Data (Personal Data Protection Law), regarding the use of personal data obtained and/or received from third parties. In addition, it is to inform the Users in a transparent manner about the methods of collection, purposes of processing, legal reasons and rights of personal data collected by the Owner regarding the Users' use of the Portal or entered into the Portal by the Users with their positive actions.
Providers of products and services in various categories and potential buyers meet and make their purchases through the secure environment offered by sahibinden. In this activity, personal data, as stated in this Information text, is processed as a requirement to use the Owner's functions.
The owner constantly renews itself to provide better service to its Users in the internet field with innovative products and service applications by investing in technology and works to provide the best service, to ensure that personal data is collected, stored and shared in accordance with the law and to protect their privacy at the highest level possible. takes security measures. In order to achieve this purpose, Users' personal data is processed within the scope and conditions detailed below.
The Owner may update and change these Information provisions at any time by publishing them on the Portal. Updates and changes made by sahibinden will be valid from the date of publication on the Portal.
a) Data Controller
In accordance with the Personal Data Protection Law, your personal data; It will be collected and processed by the Owner, as the data controller, within the scope explained below.
The purpose of this Information on the Protection and Processing of Personal Data (Information) is during the use of the website (Portal) located at https://www.sellintr.com/, which is managed by the Owner Information Technologies Pazarlama and Ticaret Joint Stock Company (Owner). It is to fulfill the obligation to inform, imposed by Article 10 of the Law No. 6698 on the Protection of Personal Data (Personal Data Protection Law), regarding the use of personal data obtained and/or received from third parties. In addition, it is to inform the Users in a transparent manner about the methods of collection, purposes of processing, legal reasons and rights of personal data collected by the Owner regarding the Users' use of the Portal or entered into the Portal by the Users with their positive actions.
Providers of products and services in various categories and potential buyers meet and make their purchases through the secure environment offered by sahibinden. In this activity, personal data, as stated in this Information text, is processed as a requirement to use the Owner's functions.
The owner constantly renews itself to provide better service to its Users in the internet field with innovative products and service applications by investing in technology and works to provide the best service, to ensure that personal data is collected, stored and shared in accordance with the law and to protect their privacy at the highest level possible. takes security measures. In order to achieve this purpose, Users' personal data is processed within the scope and conditions detailed below.
The Owner may update and change these Information provisions at any time by publishing them on the Portal. Updates and changes made by sahibinden will be valid from the date of publication on the Portal.
a) Data Controller
In accordance with the Personal Data Protection Law, your personal data; It will be collected and processed by the Owner, as the data controller, within the scope explained below.
Where is Personal Data Stored and Processed?
Your personal data we obtain may be stored at home or abroad in another country where sahibinden or its affiliates, subsidiaries or cooperating service providers have facilities, and may be processed in line with and in proportion to the purposes set out in this Information.
Your personal data collected within the scope of this Information will be processed in accordance with the provisions herein and within the scope of the legislation in force in the country where the data is stored and processed and within the prescribed security measures.
c) Purpose for which Personal Data will be Processed
In line with the purposes set out in this Information and Account Agreement, your personal data will be processed in accordance with the Principles and Processing Conditions regulated by the Personal Data Protection Law No. 6698 and for the purposes detailed below:
Name and Contact Information: Internal evaluation, communication, user registration, obtaining potential customer information, development of after-sales processes, business development, collection, customer portfolio management, promotion, analysis, complaint management, managing customer satisfaction processes, marketing, advertising, research, billing, event notification, execution of operational activities, measurement and development of service quality, audit, control, optimization, customer verification, sales, after-sales services, detection and prevention of fraud, participation in online training meetings; In accordance with the obligation arising from the legislation in terms of your name and surname data, identity verification in real estate and vehicle advertisements is carried out via e-government;
Authentication Information: User registration, problem/error reporting, control, development and execution of operational activities, development of after-sales processes, business development, collection, internal evaluation, customer portfolio management, measurement of service quality, communication, optimization, moderation, audit, Risk management, digital identity verification, customer verification, detection and prevention of fraud, carrying out identity verification in real estate and vehicle advertisements through e-government in accordance with the obligation arising from the legislation;
Demographic Data: Promotion, internal evaluation, analysis, communication, development of after-sales processes, business development, collection, usage data and areas of interest, favorites, marketing, sales, advertising, audit and control, risk management, internal evaluation, customer portfolio management, after-sales services, measurement and improvement of service quality, carrying out complaint management processes, execution and development of operational activities, recording, problem/error reporting;
Usage Data and Favorites: User registration, problem/error reporting, control, inquiry, execution and development of operational activities, after-sales services and development of after-sales processes, business development, collection, internal evaluation, online behavioral advertising and marketing, customer portfolio management, measuring and improving service quality, communication, optimization, auditing, risk management and control, promotion, analysis, determining areas of interest, scoring, profiling, marketing, sales, advertising, carrying out complaint management processes, registration, problem/error reporting;
Location data: Use of location-related or location-related Portal functions, audit and control, risk management;
Payment Data: Managing the billing process, accounting, development of after-sales processes, business development, collection, internal evaluation, scoring, profiling, customer portfolio management, after-sales services, communication, marketing, auditing, control, processes carried out with payment service providers;
Content: Business development, optimization, customer portfolio management, auditing, control, execution and development of operational activities, facilitating the advertising processes, preventing fraud and abuse that may occur during advertising, and accessing vehicle information from the license plate information in the advertisement photos in order to understand the history of the vehicle within the platform. planning the business process and collecting data accordingly, conducting advertising operations, promotion, internal evaluation, customer management, analysis, scoring, profiling, development of after-sales processes, collection, after-sales services, communication, measurement and development of service quality, compliance with legislation requirements. fulfillment, execution of complaint management processes;
Sell-Aracım Information: Provision of Sell-Aracım service by the owner and carrying out operational activities, business development; Planning the business process for accessing vehicle information from the license plate information in the advertisement photographs and collecting data accordingly in order to facilitate the advertising processes, to prevent fraud and abuse that may occur during the advertisement, and to understand the history of the vehicle within the platform,
Survey and Test Answers: Information requested from users who respond to periodic surveys or tests organized by sahibinden within the Portal, in accordance with the purposes of use of the Portal with the real and/or legal persons that sahibinden cooperates with the Portal functions and for the fulfillment of these functions by the Owner. Direct marketing to these users, performing statistical analysis, improving processes and creating a database by third real and legal persons with whom it cooperates within the scope of all the above-mentioned processing activities;
Questions and Answers: With the "Ask a Question" button in the "Contact" section of an ad placed in the Second Hand New Shopping category, buyers can; It will be processed for the purposes of conveying questions about the product to the seller and publishing the answers given by the relevant seller on the advertisement detail page in a publicly or privately visible way, providing information about the relevant product in this regard, carrying out communication activities between the buyer and the seller and carrying out the sales activities of the relevant product. .
In-Site Messages and Questions and Answers That Are Filtered or Contrary to Terms of Use: Our messaging service and Ask a Question feature are offered to facilitate our users' communication with the other party in buying, selling and renting transactions. In messages and questions and answers within this scope; Based on the legitimate interest set out in Article 5 of the Law, messages that are insulting, against general morality, that raise suspicion of fraudulent advertisements, that may cause unfair competition, that violate personal rights, intellectual and industrial property rights, and that are otherwise unlawful are filtered and moderated. In-site messages that violate the terms of use can be reviewed and blocked.
Fulfilling the obligations, establishing rights, rights arising from the contracts made by the Owner with its business partners/customers/suppliers, in order to fulfill the legal and commercial obligations within the framework of the contracts made with third real or legal persons who have a business relationship with the Owner or the activities carried out and the obligations arising from the legal regulations. protection, carrying out commercial and legal evaluation processes, making legal and commercial risk analyses, carrying out the legal compliance process, finalizing the tests to determine whether the user can receive the documents specified in the relevant legal regulations, conducting financial affairs, fulfilling legal requirements, making decisions of authorized institutions, organizations and authorities. It will be processed within the personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698 for the purposes of fulfilling your personal data and responding to your requests.
Personal Data Storage Period
It will retain the personal data obtained from the owner for the period necessary for the purpose for which they are processed, in order to enable Users to benefit from the Service in the best way, within the framework of the conditions specified in this Information and the Account Agreement, and to fulfill the obligations arising from the nature of the Account Agreement.
In addition, in case of any dispute that may arise from the Account Agreement, the Owner will retain personal data, limited to the purpose of carrying out administrative or judicial processes within the scope of the dispute, and for the limitation periods determined in accordance with the relevant legislation.
c) To whom and for what purpose the processed personal data can be transferred
From the Owner, the personal data of the User and the new data obtained using this personal data or the personal information that the Users enter into the Portal with their positive actions are collected, in particular, to fulfill the requirements of the Account Agreement and the Services, to improve the User experience (including improvement and personalization), to ensure the security of the Users. , detecting and preventing fraud, improving the Services, carrying out inquiry activities that may be important for the Services, conducting operational evaluation research, fixing errors, verifying user identities, improving system performance, providing online training activities. outsourcing service providers, business partners, suppliers, expertise and real estate consultancy firms in order to achieve any of the stated purposes;
Corporate account holders, cargo companies, law offices, research companies, call centers, sahibinden Akademi and similar online training platforms, software companies for complaint management and security, agencies, consultancy companies, companies in the printing industry, to the extent required by the transfer while performing the Services. companies, banks for real estate sales, contracting companies for real estate projects, social media channels, third real and/or legal persons including certification bodies, and authorized institutions, organizations, authorities, administrative, judicial bodies and independent audit companies within the scope of legal obligations. shares with.
In addition, the User's Name and Contact Information will be shared with payment institutions for the purpose of identity verification in accordance with the framework agreement of the payment institution that the User will approve at the payment stage and in accordance with the Regulation on Measures for the Prevention of Laundering Proceeds of Crime and Financing of Terrorism published in the Official Gazette No. 26751 dated January 9, 2008.
Your personal data obtained through cookies placed on your device may be shared with third parties within the scope and purposes specified in this Information.
The owner may transfer personal data to third parties within the country and abroad, within the categories and purposes specified above, limited and proportionate to these purposes.
d) Method and Legal Reason for Collecting Personal Data
The owner collects your personal data in order to work more effectively and provide you with the best experience. Your personal data is collected from the owner, directly from you (data owner), by proxy and/or persons authorized to act on your behalf, using the following methods:
Data You Have Provided Directly to sahibinden: It refers to the personal data provided by Users to sahibinden on their own initiative, for the performance of the Service and before or during the use of the Portal. This personal data includes all personal data provided directly by Users to the Owner as a result of their positive actions. For example, name-surname, contact information, identity information, answers to surveys, demographic data, questions asked within the scope of the Ask a Question feature and answers to questions and content information are included in this type of data.
Information Obtained Through E-Government Systems Through Our Platform: It refers to the personal data obtained during the identity verification process required by the legislation when placing an advertisement on sahibinden. This personal data includes the GUID (Globally Unique Identifier Number) information transferred by E-government on a user basis during the identity verification process carried out in accordance with the legislation during the posting of advertisements in the real estate and vehicle fields, editing the advertisement and republishing the advertisement.
Data We Obtain When You Use Our Platform: It includes personal data regarding the usage habits of Users obtained through certain software or technological tools during the service offered by sahibinden. For example, location data and favorites, as well as interests and usage data, fall into this type of data.
In order to carry out online behavioral advertising and marketing, it collects usage data such as the number of pages viewed, visit duration and goal completion number by associating the behavior of the user on the site with a cookie in the browser, even if they do not open an account, for the purpose of online behavioral advertising and marketing. How to manage cookies is also set out in our Cookie Policy.
Your personal data collected through these methods are specified in Articles 5 and 6 of Law No. 6698;
It is clearly provided for in the law,
It is mandatory to fulfill its legal obligation (Legal regulations regulating electronic commerce activities, financial and tax issues, consumer protection and other issues),
It is directly related to the establishment or execution of the contract and the processing is necessary (Account Agreement, Terms of Use and the execution of the contract based on them, establishment and protection of the right),
Processing is mandatory for its legitimate interest (collecting the data necessary for the Owner to carry out its services, especially to prevent fraud, in its Portal-related activities),
It has been made public by you,
Processing is mandatory for the establishment, exercise or protection of a right,
Having your explicit consent
It is based on legal reasons.
Your personal data collected through these methods can be processed and transferred for the purposes specified in this Information within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698.
Legal bases for collecting personal data;
Account Agreement, Terms of Use and the execution of the contract based on them, establishment and protection of rights
Legal regulations regulating electronic commerce activities, financial and tax issues, consumer protection and other issues
It is based on sahibinden's legitimate interest in collecting the data necessary to carry out its services, especially to prevent fraud, in its Portal-related activities.
e) Our Measures and Commitments Regarding Data Security
The owner undertakes to protect personal data securely. It carries out technical and administrative measures using various methods and security technologies to ensure the appropriate level of security in order to prevent unlawful processing and access of personal data and to ensure the preservation of personal data.
The personal data obtained from the owner will not be disclosed to anyone else, contrary to the provisions of this Information and Personal Data Protection Law No. 6698, and will not be used for purposes other than processing. The Owner declares that, in case personal data of Users are shared with outsourcing service providers in accordance with this Information, it will carry out the necessary warning and inspection activities to ensure that the outsourcing providers in question comply with the commitments set out in this article.
If links are given to other applications through the Portal, the Owner does not bear any responsibility for the privacy policies and contents of the linked applications.
The User undertakes that the information subject to this Information is complete, accurate and up-to-date, and that in case of any changes in this information, he/she will immediately update it at https://banaozel.sahibinden.com/. Owner will not have any liability if the User does not provide up-to-date information.
f) Personal Data Owner's Rights Listed in Article 11 of Law No. 6698
As personal data owners, if you submit your requests regarding your rights to the Owner using the methods set out below, the Owner will finalize the request as soon as possible and within thirty days at the latest, depending on the nature of the request. No fee will be charged for the answer given up to ten pages. A processing fee of 1 Turkish Lira will be charged for each page over ten pages. If the answer to the application is given on a recording medium such as a CD or flash memory, the fee that may be requested by the Owner will not exceed the cost of the recording medium.
In this context, personal data owners;
Learning whether personal data is being processed or not,
Requesting information if personal data has been processed,
Learning the purpose of processing personal data and whether they are used for their intended purpose,
Knowing the third parties to whom personal data is transferred at home or abroad,
Requesting correction of personal data in case personal data has been processed incompletely or incorrectly and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,
Requesting the deletion or destruction of personal data in case the reasons requiring processing no longer exist, even though it has been processed in accordance with the provisions of Law No. 6698 and other relevant laws, and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,
Objecting to the emergence of a result that is unfavorable to the individual by analyzing the processed data exclusively through automatic systems,
In case of damage due to unlawful processing of personal data, they have the right to demand compensation for the damage.
You can submit your request to exercise your above-mentioned rights in Turkish, in accordance with Article 5 of the Communiqué on the Procedures and Principles of Application to the Data Controller; As the data controller, sahibinden's address is Değirmen Yolu Cad. In writing with information and documents proving your identity to the address No:28 Asia OfisPark A Blok Kat:2 34752 Ataşehir/İstanbul/Türkiye, by registered e-mail (KEP) to sahibinden@hs02.kep.tr, or securely to kvk@sahibinden.com. You can transmit it by electronic signature, mobile signature or by using the e-mail address registered in the Owner's system by the relevant person.
sahibinden reserves the right to verify your identity in order to prevent unlawful sharing of your personal data.
In your application;
Your name, surname and signature if the application is written,
For citizens of the Republic of Turkey, T.R. your identification number, your nationality if you are a foreigner, your passport number or your identification number, if any,
Your residence or workplace address subject to notification,
Your notification e-mail address, telephone and fax number, if any,
Your request subject,
It is mandatory to include information and documents regarding the subject, if any, which must be added to the application.